Support & contact
Include your registration reference, squad name and in-game name. Never send your OTP or password: we will never ask for them.
Match result issues
Use the Report an issue button on your match (in My tournaments) within 30 minutes of the match ending. This sends your dispute straight to match officials.
Common questions
I can't see the room ID and password
Room details appear only for approved squads assigned to the match, and only after the release time shown on the room page. Check that your registration is approved and that you are on the registered roster.
How do I invite teammates?
Teammates must sign up and add their BGMI Character ID first. Then the captain invites them by UID from the squad page.
Can I change my roster after registering?
Before the roster lock the captain can withdraw and re-register with the new roster. After the lock, contact support. Changes then need official approval.